Conveyor vs Responsive (2026): pricing, features and verdict

Short answer: Pick Conveyor when security and presales own the queue: customer questionnaires, a trust center buyers can open, cited drafts with confidence scores, and a usage quote that does not charge per seat. Pick Responsive when the proposal desk owns the queue: intake through submission for RFPs, RFIs, DDQs and security questionnaires, with unlimited projects and the review depth of a platform that has sold this since 2015. Responsive was RFPIO. It is based in Beaverton. Conveyor does not publish a headquarters.

The overlap is real, and it is narrower than a feature grid suggests. Both will take a security questionnaire and try to answer it from content you already have. Responsive’s own framing, Strategic Response Management, puts RFPs, RFIs, RFQs, DDQs and security questionnaires on one content backbone. Conveyor’s center of gravity is the security review, with an AI RFP module beside it. If you are replacing a proposal platform, Responsive is the conversation. If you are trying to stop emailing SOC 2 reports by hand, Conveyor is the conversation.

Figures below are from each vendor’s pricing, product, legal and trust pages, checked in October 2026, plus review-site counts stamped July 2026 where noted. Speed claims and win rates from either marketing site are omitted.

Key takeaways

• Scope: Conveyor imports spreadsheets, Word files, PDFs and portal questionnaires, drafts every answer from approved sources, and can hand the request off from Slack, a CRM or a ticket. Responsive runs intake, assignment, review and submission as one workflow, and it includes unlimited response projects on every edition.
• Money on the page: Conveyor’s free offer is a trust center: 10 credits a month, at most 15 documents and 15 knowledge-base Q&As. Enterprise is custom and usage-based. Responsive publishes an Emerging edition from $10,000 as a platform fee. Licences and add-ons sit on top of that fee. Growth and Enterprise are quoted.
• Connectors: Conveyor says integrations are included and there is no per-user fee. Responsive lists CRM and API integrations, MCP server and connectors, and premium onboarding among paid add-ons.
• Review depth: As of July 2026, Conveyor is at 4.6 out of 5 on G2 from 150 reviews. Responsive is at 4.5 out of 5 on G2 from 1,308 reviews, 4.2 out of 5 on Gartner from 56 reviews, and 4.5 out of 5 on Capterra from 190 reviews.
• Residency: Conveyor stores customer content in the United States. Responsive lets the customer elect an AWS region in the United States, Canada, the United Kingdom, Australia, Singapore or the European Union. Azure and Google Cloud entries on the same sub-processor list are United States only.
• Limitations: Conveyor questionnaire automation is Enterprise-only. Responsive has a 12-month minimum as standard and no free trial. Capterra reviewers describe extra formatting cleanup on export (February 2025 and April 2026) and auto-suggested answers that miss the question (November 2024 to April 2026).

Who each product is actually for

Conveyor spun out of Aptible in 2021. The about page records a Seed round at the spin-out, a $12.5 million Series A in 2023, and a $20 million Series B in 2025. Customers named on Conveyor’s own pages include Zapier, Zendesk, Sumo Logic, Carta, Alteryx, Hootsuite, Sprout Social, dbt Labs and Lucid. The best-fit line in the vendor record is security and sales teams with a steady flow of customer security reviews who want the questionnaire and the trust center in one place.

Responsive was founded in 2015. Customers named on its record include Microsoft, SAP, Accenture, LinkedIn, Zoom and Vodafone. That is a different buying committee: enterprise sales and proposal teams that need the widest workflow across RFPs, RFIs, DDQs and security questionnaires. The best-fit line is enterprise teams with complex approval chains and heavy integration requirements. Concede that outright. If your RFP has a six-step approval and a war room, Responsive has spent a decade packaging that job. Conveyor’s published workflow is assignees, collaborators, routing groups, auto-tagged reviewers and an audit trail. A multi-stage approval chain is not described.

Conveyor does sell an AI RFP product: RFPs, RFIs and RFQs, with projects, document automapping, Word editing, rules-based assignment and export templates. It does not describe a dedicated investor DDQ workflow. Responsive’s content library is explicitly shared across RFPs, RFIs and questionnaires, and DDQ is one of its categories in this directory. A fund manager answering ILPA-style books, and a software vendor answering a SIG, are not shopping for the same afternoon.

Drafts and the material behind them

On Conveyor, ConveyorAI extracts the questions and drafts every answer from approved answer sources. Each response cites the source document. Confidence scores mark what a reviewer should open. The knowledge library holds curated Q&As with verification status, curators, tags and product lines, and it can sync drives, wikis and past questionnaires. An AI Librarian flags outdated content. Completed SIG Lite or Core, HECVAT v3 and v4, and CAIQ v3, v4 and AI-CAIQ v1 files can be read in the original Shared Assessments, EDUCAUSE or Cloud Security Alliance layout and used as sources. That standard-file support is a concrete strength for InfoSec teams who already answer those workbooks.

Responsive pulls AI answers from your library. The single content backbone is the strength to grant: one place for RFPs, RFIs, DDQs and questionnaires, so a security answer and a proposal answer can come from the same approved stock. The public limitation, recorded from Capterra and checked October 2026, is that reviewers report auto-suggested answers that do not match the question asked, and AI drafts that always need review, in reviews dated November 2024 to April 2026. Quote that, and then plan the demo around it. Bring five questions where the wording is close to an old answer and the meaning is different. See whether the suggestion tracks the old answer or the new question.

Neither record used here includes an independent accuracy study. Treat any percentage on a marketing page as the vendor’s claim, and test on your own files.

Portals and the file the buyer wants back

Conveyor accepts spreadsheets, Word, PDF and portal questionnaires. A browser extension completes forms inside customer portals. The importing documentation names portals such as OneTrust and Whistic. Export is in the original format. For a security team, that round trip is the product. The buyer rarely wants a new document. They want their spreadsheet, with their dropdowns, filled in.

Responsive’s key features include an open API and deep integrations, and unlimited response projects on every edition. Export is also where reviewers spend time. The sourced note says Capterra reviewers report extra hours of formatting cleanup when exporting projects back to the original file or template, in reviews dated February 2025 and April 2026. That is a quotation of the review record, not a reason to skip the product. It is a reason to score the export in the proof of concept, especially if your buyers send macro-heavy workbooks.

Responsive’s Teams presence is a certified bot (the Microsoft 365 app certification still carries the RFPIO name in the URL). Conveyor’s Teams integration is documented for notifications, while Slack covers notifications, self-serve answers and questionnaire intake. If the security reviewer lives in Slack and the questionnaire arrives as a Salesforce task, Conveyor’s agent story (requests picked up from Slack, CRM or ticketing) matches that path. If the proposal team lives in a project with assignments, deadlines and a submission package, Responsive’s intake-to-submission engine is the matching path.

Packaging, seats and the 12-month term

Checked October 2026:

	Conveyor	Responsive
Published entry	Free trust center	Emerging edition from $10,000 as a platform fee
What free includes	10 credits a month, up to 15 documents, 15 knowledge-base Q&As, branded NDA, watermark. No questionnaire automation, no integrations	No free plan and no free trial
Paid shape	Enterprise quote, usage credits, volume discounts, unlimited users and seats	Platform fee plus user licences plus add-ons. Growth and Enterprise quoted
Projects	Questionnaire credits, rate not published	Unlimited response projects on every edition
Connectors	Included on Enterprise. “No charges for integrations.”	CRM, API, MCP connectors and premium onboarding listed as add-ons
Term	Set in the Enterprise quote	12-month minimum as standard
Proof before purchase	Free AI trial, plus the free trust center	Proof of concept only “for qualifying situations”

Read Responsive’s $10,000 figure as a floor for the platform, not as the invoice. The pricing note says user licenses and add-ons are priced on top, and the quote combines an annual platform fee with those licences. A 12-month minimum is standard. If you need Salesforce or the API, ask for those lines before you compare the number with Conveyor’s usage quote. They are not in the platform fee by default.

Conveyor’s number is harder to spreadsheet and easier to staff. You will not get a per-questionnaire rate on the public page. You will get a statement that seats are not the meter: as many users as you need, no per-user fees. Consumption is Trust Center credits and Questionnaire credits. Ask what a credit is. A 40-question portal chase and a 400-row SIG should not be a surprise on the same meter.

A small security team that pulls in ten occasional reviewers will feel Conveyor’s seat policy immediately. A proposal organization that runs hundreds of projects a year will feel Responsive’s unlimited projects, and will need the seat count priced honestly. Those are both genuine commercial strengths. They apply to different headcount shapes.

Certificates, regions and subprocessors

Conveyor’s own certification on the record is SOC 2 Type II, with annual audits covering Security, Availability and Confidentiality, per trust center announcements. ISO 27001 is not listed for Conveyor. Customer content is stored in the United States. Inference may cross providers’ global networks, and the notice says that path is not storage at rest outside the US. No EU region is named. Clouds on the subprocessor list are AWS and GCP. The public trust center lists 27 subprocessors, last updated July 14, 2026. Aptible appears for cloud infrastructure. Pinecone stores vector embeddings of knowledge base and questionnaire content. OpenAI and Anthropic are the model providers, with zero data retention agreements cited on the pricing FAQ. LangChain is on the list for debugging, testing and monitoring ConveyorAI. Ask which questionnaire text reaches that tool and how long it is retained. That question is in the vendor record because the tool is an observability layer on the model path.

Responsive holds SOC 2 Type II and ISO 27001:2022, both cited from its DPA (checked August 2026). Hosting is the point to concede if your buyers are outside the United States. AWS can be elected in the United States, Canada, the United Kingdom, Australia, Singapore or the European Union. That is a wider residency menu than Conveyor publishes. Read the rest of the sub-processor list before you treat the elected region as the whole map. Microsoft Azure is listed for cloud hosting, translation and other AI services, location United States, even when the AWS tenancy is in the EU. Google Cloud is listed for hosting and translation assistance, location United States. OpenAI is listed for generative writing assistance using GPT, location United States. DeepL is listed for translation, location United States. ProWritingAid is listed for spell and grammar assistance inside edit windows, which means answer text in the editor can leave the core host. MongoDB is listed for select service data. RFPIO India Private Limited is listed for customer support, with support processing in India.

If a European buyer asks “does any questionnaire text leave the EU,” Responsive’s honest answer starts with the elected AWS region and then walks that list. Conveyor’s honest answer starts with United States storage. Neither answer is a reason to sneer. Both are reasons to put the DPA next to the architecture diagram in the security review of the vendor itself.

Slack is yes for both. Conveyor’s docs cover Slack notifications, self-serve answers and intake. Responsive lists Slack, and its Teams bot is the certified Responsive Bot. Conveyor also lists HubSpot, Jira, Zendesk, DocuSign, Ironclad, Google Drive, SharePoint, Notion, Confluence, Front, an MCP server, a public API and webhooks. Responsive lists Seismic, which Conveyor does not. Seismic matters if proposal content already lives there.

Known issues and limitations

Conveyor

• Questionnaire automation is not on the free plan: the pricing page (checked October 2026) limits Free to a trust center, with no integrations, a Conveyor-branded NDA and a watermark, and caps of 15 documents and 15 knowledge-base Q&As.
• Usage quote, unpublished rate: Enterprise is “Pay for what you use, with volume discounts,” metered as Trust Center and Questionnaire credits, per the same pricing page (checked October 2026).
• US content storage: trust.conveyor.com (checked October 2026) says customer content is stored in the United States. LLM inference may be routed on providers’ global networks.
• Original layouts for standard files: SIG, HECVAT and CAIQ parsing expects the original publisher layout, per Conveyor docs (checked October 2026).
• Smaller review sample: 150 G2 reviews as of July 2026, beside 1,308 for Responsive.

Responsive

• Platform fee is not the whole price: Emerging starts from $10,000 as a platform fee, and the pricing page (checked October 2026) prices user licences and add-ons separately. CRM and API integrations, MCP connectors and premium onboarding are among the add-ons.
• Annual term, no free trial: the same page describes a 12-month minimum as standard. A proof of concept is offered only “for qualifying situations.”
• Export cleanup, in reviewers’ reports: Capterra reviewers report extra hours of formatting cleanup when exporting back to the original file or template, in reviews dated February 2025 and April 2026 (checked October 2026).
• Suggestions that miss the question: the same Capterra set includes reports of auto-suggested answers that do not match the question, and AI drafts that always need review, in reviews dated November 2024 to April 2026.
• US-only processors beside an EU AWS region: Azure, Google Cloud, OpenAI and DeepL are listed in the United States on the sub-processor list (checked August 2026), including when AWS is elected in the EU.

Choose Conveyor when

• InfoSec and presales answer a steady stream of customer security reviews, and proposal projects are occasional.
• You want a trust center with NDA-gated documents live before you buy questionnaire automation, including the free tier’s limits.
• Citations and confidence scores are how you want reviewers to spend their time.
• You will invite occasional experts, and a per-user licence would distort that.
• Portal work in OneTrust or Whistic, plus Slack or Salesforce intake, is the current path.
• Storing customer content in the United States is acceptable.

Choose Responsive when

• The team runs RFPs, RFIs, DDQs and security questionnaires as one operation, with intake, assignment, review and submission.
• You need unlimited response projects and you can price seats and add-ons on top of a platform fee that starts from $10,000 on Emerging.
• Approval chains are long, and you want the workflow coverage Responsive has sold to teams at Microsoft, SAP and Accenture.
• You need a customer-elected AWS region in the EU, the UK, Canada, Australia or Singapore, and you will still review the US-located subprocessors.
• ISO 27001:2022 on the DPA is a procurement gate, alongside SOC 2 Type II.
• You want the larger public record: 1,308 G2 reviews as of July 2026, from a company founded in 2015.

Verdict

Conveyor and Responsive can both land in a security-questionnaire shortlist, and they win for different owners. Conveyor’s genuine strengths are the shared library between the trust center and the questionnaire, citations with confidence scores, included integrations, and unlimited users on a usage quote. Responsive’s genuine strengths are the wide intake-to-submission workflow, unlimited projects, a deep named-customer list, ISO 27001:2022 plus a choice of AWS regions, and 1,308 G2 reviews as of July 2026 against Conveyor’s 150.

Buy Conveyor to get security reviews out of the inbox and into a trust center plus a cited draft. Buy Responsive to run the proposal organization, and accept that the invoice is a platform fee plus seats plus the connectors you actually need. If both teams exist, they may not need the same system. Score a live SIG export and a live RFP approval chain before you force one tool to do the other tool’s job.

Read the full Conveyor review or Responsive review, or browse all RFP & DDQ software.

Sources checked

• Conveyor pricing page (checked October 2026)
• Conveyor about page (checked October 2026)
• Conveyor security questionnaire automation (checked October 2026)
• Conveyor AI RFP product page (checked October 2026)
• Conveyor integrations page (checked October 2026)
• Conveyor customers page (checked October 2026)
• Conveyor trust center (checked October 2026)
• Conveyor docs: importing questionnaires (checked October 2026)
• Conveyor docs: SIG, HECVAT and CAIQ (checked October 2026)
• Conveyor reviews on G2 (checked July 2026)
• Responsive pricing page (checked October 2026)
• Responsive DPA (checked August 2026)
• Responsive sub-processor list (checked August 2026)
• Responsive Microsoft Teams bot certification (checked August 2026)
• Responsive reviews on G2 (checked July 2026)
• Responsive reviews on Gartner (checked July 2026)
• Responsive reviews on Capterra (checked October 2026)